Q: Why choose us?
A: We have more than 10 years in this industry.
Research and development capacity-we have one of technical team who can develop and design the product according to the requirements of customers.
We have a professional sales team to provide excellent service for you.
Q: What’s the MOQ for your?
A: We accept both large and small order, please contact us for details.
Q: How can I get the price?
A: We need drawings, quantity and any other specific requirements.
Q: What kinds of information do you need for a quote?
A: Kindly please provide the product drawings in PDF, if provide in STEP or IGS will be better.
Q: What kinds of information do you need for a quote?
A: Kindly please provide the product drawings in PDF, if provide in STEP or IGS will be better.
Q: Can we get some samples before mass production?
How long can I expect to get it?
A: Sure, samples can be sent to you for test. Depends on your specific items, within 3-7 days generally.
Shipment according to distance and courier company.
Q: Can you do the design for us?
A: Yes, we are a professional manufacturer who can design for you.
Q:What can you customized?
A: We can use many different technical processing methods to produce the projects that customers need, and we can customize any product. Specialized in CNC machining, CNC milling, CNC turning, Sheet metal, Die casting, Vacuum casting, Plastic Injection mould, Forging, 3D printing. Also can customized Laser engraving, silk printing, CNC machining engraving, Etching.
Q: What shall we do if we don’t have drawings?
A: Please send your sample to our factory, then we can copy and provide you better solutions. If send us pictures or drafts with dimensions(Length, Height, Width), CAD or 3D file will be made for you.
Q: How to ensure quality?
A: 100% quality inspection before delivery.
Q:What should I do if received defective parts?
A: If you received defective parts, or incorrect parts, please send products photos to us, we will feedback to our engineer teams and QC departments to solve the problem within 24 hours. Regardless of whether the product is damaged during transportation or due to production errors, we will re-produce for the customer and send it to the customer as soon as possible.
Q: What are the payment terms?
A: We accept 50% as a payment deposit, when the goods are prepared, we shoot photos or videos for your check, and then you can pay the balance.
Q: What type packaging do you use for customer's products?
A: For small and slight products, we will use standard export carton with soft plastic foam packaging. For big and weight products, we will cover soft plastic foam and then use thin films enwind it,finally pack into good quality wooden case shipment. Sure we will also package and transport according to customer requirements.
Q: How to transport my products?
A: we can arrange the shipment as per customer’s requirements. If the goods are less than 100KG, we suggest using express delivery. If the goods are more than 100KG, we suggest using shipment by air or sea.
Q: Will my drawings be safe after sending them to you?
A: Yes, we will keep them well and won’t release them to the third party without your permission.